Privacy Policy

Last updated: June 02, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the service and explains your privacy rights and how the law protects you.

We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined below. These definitions apply regardless of whether they appear in singular or plural form.

Definitions

• Account: A unique account created for you to access our service or parts of it.
• Affiliate: An entity that controls, is controlled by, or is under common control with another party.
• Company: Refers to LoanPlusCapital, Level 3A-4 Sunway Visio Tower, Sunway Velocity, 55100 Kuala Lumpur.
• Cookies: Small files placed on your device that store browsing information.
• Country: Malaysia
• Device: Any internet-enabled device like a computer, smartphone, or tablet.
• Personal Data: Information relating to an identified or identifiable individual.
• Service: Refers to the Website.
• Service Provider: A third party that processes data on behalf of the Company.
• Usage Data: Data automatically collected through usage or service infrastructure (e.g., page duration).
• Website: Refers to LoanPlusCapital, accessible at https://loanpluscapital.com/
• You: The individual using the service, or the company/legal entity on behalf of which the individual is using the service.

Collecting and Using Your Personal Data

Loan Application Data Usage

When you submit a loan inquiry or contact us through our website or messaging platforms, we may collect personal information such as your name, identification number, contact details, employment information, and loan preferences.

We process this data strictly for the following purposes:

• To assess your eligibility and connect you with the most suitable loan products.
• To share your information with our licensed lending partners for loan application processing.
• To respond to your inquiries and provide relevant updates or quotations.
• To comply with legal obligations and prevent potential fraud.

We do not sell or misuse your personal information. All data is handled securely and only disclosed to verified parties involved in the loan application process.

Types of Data Collected

Personal Data

We may ask you to provide personally identifiable information, including:

• First and last name
• Phone number
• Address details (state, ZIP, city)
• Usage data

Usage Data

Automatically collected and may include:

• IP address, browser type and version
• Pages visited, time and date of visits, time spent on pages
• Device identifiers and system diagnostics

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor and improve our service. You can manage cookie preferences in your browser.

Types of cookies we use:

• Essential Cookies: Needed for core website functionality and user login/authentication.
• Acceptance Cookies: To record cookie consent.
• Functionality Cookies: To remember your preferences (e.g., language, login).

Use of Your Personal Data

Your data may be used to:

• Provide and maintain the service
• Manage your account
• Fulfill service or product contracts
• Contact you regarding updates or support
• Send relevant offers, news, or promotions (if opted in)
• Respond to your requests
• Evaluate or perform business transfers
• Analyze usage trends and improve the service

We may share your data:

• With service providers
• With affiliates and business partners
• During mergers or asset sales
• In public areas if you interact there
• With your consent

Retention of Your Personal Data

We retain personal data only as long as necessary to fulfill our purposes or meet legal obligations. Usage data may be retained for internal analytics or security improvements.

Transfer of Your Personal Data

Your data may be processed in locations outside your jurisdiction. We ensure all transfers comply with applicable legal protections and secure handling of data.

Delete Your Personal Data

You may request to access, update, or delete your personal data by contacting us. We may retain some data when legally necessary.

Disclosure of Your Personal Data

Business Transactions

If the Company undergoes a merger, acquisition, or asset sale, your personal data may be transferred.

Law Enforcement & Legal Requirements

We may disclose your data to comply with legal obligations or protect the Company, its users, or the public.

Security of Your Personal Data

We use commercially acceptable security methods to protect your data. However, no method is 100% secure over the internet.

Children’s Privacy

Our services are not directed to anyone under 13. If you believe your child has submitted personal data, please contact us. We will delete it upon verification.

Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. You will be notified of major changes and the "Last updated" date will be revised accordingly.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• Email: mailsupport@loanpluscapital.com
• Website: https://loanpluscapital.com/contact-en/
• Phone: 010-2626231